A practical guide for small US service businessesSource-based research. Clear limitations. ↗
Software research

Workiz

An option to investigate when calls, dispatch and automation are closely linked. Current plans require a quote; phone tools are sold separately.

Fieldwork Atlas editorial researchChecked October 22, 2026US market · USD
Our starting view

Include Workiz in a demonstration shortlist if call handling and dispatch are important buying criteria. The lack of public dollar pricing means it cannot be declared cheaper than another product without a comparable written quote.

Where it belongs on your shortlist

Worth considering

  • Standard lists scheduling, estimates, invoices and QuickBooks.
  • Published tiers state automation counts: 5, 10 and 30.
  • Ultimate lists inventory, service plans and API access.

Check before buying

  • No current public subscription price or seat allowance to calculate.
  • Phone availability does not mean the phone product is included.
  • Ask separately about numbers, usage, AI answering and migration.

Published plans and costs

Current Standard, Pro and Ultimate plans are quote-only. We do not reuse historical Lite or Kickstart prices. Genius Phone, Answering and Marketing are sold separately.

Standard, Pro and Ultimate currently require a quote. We do not use old Lite or Kickstart prices. Ask for the subscription, users, phone product and usage charges as separate lines.

USD, excluding taxes, processing, optional add-ons and migration. No introductory discounts assumed. Published information checked 2026-10-22.

Which tier should you examine?

RequirementPublished starting point
Scheduling and invoicingStandard and above
QuickBooksStandard; confirm edition
Automation countsStandard 5 / Pro 10 / Ultimate 30
Service plans, inventory and APIUltimate

What to demonstrate before committing

  1. Demonstrate an incoming call becoming a scheduled job.
  2. Ask what counts as one automation and what happens at the plan limit.
  3. Get a written line-item quote with users, phone charges and onboarding.

Use a fictional customer and a representative job. Record the exact paid tier used in the demonstration and any additional services needed. Treat an unresolved requirement as a question, not an included feature.

Trial and commitment

7-day trial; no credit card required. Request the exact trial scope, included users and any phone-service requirements.

Confirm billing, cancellation, data export and the regular renewal price in writing. Our research is a shortlist aid, not a guarantee of fit or a substitute for your agreement with the provider.

Source notes

Published information checked 2026-10-22. This is documentation-based research, not a hands-on product test. Features, pricing and contract terms can change.

Read our research method and limitations.